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We Care A/C, Plumbing & Electric – Frequently Asked Questions
HVAC (Heating, Ventilation & Air Conditioning)
We recommend replacing standard 1-inch filters every 30–60 days, and high-efficiency filters every 3–6 months, depending on usage and household conditions.
Common signs include warm air blowing, poor airflow, frequent cycling, unusual noises, or higher-than-normal utility bills.
If your system is over 10–12 years old, requires frequent repairs, or has declining efficiency, replacement is often more cost-effective in the long run.
Yes, our certified technicians are trained to service and repair all major HVAC brands.
Yes, when properly installed and programmed, smart thermostats can reduce energy use and lower utility costs by up to 10–15%.
Plumbing
Low pressure may result from leaks, clogs, faulty pressure regulators, or aging pipes. A licensed plumber can quickly diagnose the issue.
If your water heater is over 10 years old, leaking, or not producing enough hot water, replacement may be the best option.
Yes, tankless water heaters provide on-demand hot water, improve efficiency, and often last longer than traditional tanks.
Look for unexplained high water bills, damp spots on walls or ceilings, mold growth, or the sound of running water when no fixtures are on.
Absolutely. We provide sewer inspections, cleaning, and relining services to address root intrusion, cracks, and other pipe problems.
Electrical
Frequent tripping can indicate overloaded circuits, short circuits, or faulty breakers. It’s important to have a licensed electrician inspect the system.
At least once every 3–5 years, or sooner if you notice flickering lights, buzzing sounds, or frequent breaker trips.
Yes, LED lighting uses up to 80% less energy, lasts longer, and provides better illumination compared to traditional bulbs.
Yes, we install surge protection systems to safeguard appliances, electronics, and HVAC units from power surges and lightning strikes.
Yes, we are certified Generac installers and can provide whole-home backup solutions customized for your needs.
General Service & Customer Care
Yes, we provide 24/7 emergency HVAC, plumbing, and electrical services for urgent situations.
We offer flexible financing plans to make repairs, installations, and upgrades more affordable for our customers.
Our VIP Membership includes priority service, discounted rates, annual maintenance checks, and other exclusive benefits.
In most cases, we can schedule same-day or next-day appointments for urgent needs, and we always prioritize VIP members.
Beyond technical expertise, we focus on customer care, community involvement, and a commitment to “Caring Beyond Comfort.”
We Care History & Community Support
We Care began as a family-owned business in 2014 with a mission to provide reliable comfort services while giving back to the communities we serve.
We proudly sponsor awareness campaigns, fundraising events, and incorporate our signature pink branding to support the fight against these diseases.
We Care invests in local high schools, youth sports programs, and community projects to help students and families thrive. We Care is also a proud sponsor of the Emerald Coast Soccer Club.
Yes, we proudly support the Wounded Warrior Project and other veteran-focused initiatives, honoring those who have served our country.
Home Standby Generators
Portable generators require manual setup and fueling, while standby generators are permanently installed, automatically turn on during power outages, and run on natural gas or propane.
A properly installed standby generator can run for days or even weeks, depending on the fuel source and tank size, making them ideal for extended outages.
Yes, whole-home systems can power everything, while smaller systems can be configured to run only essential circuits like HVAC, refrigeration, and lighting.
We recommend annual maintenance to check the engine, battery, fuel system, and controls, ensuring reliable performance when you need it most.
Yes, standby generators are a valuable home upgrade, increasing property value and providing peace of mind for buyers concerned about storm-related outages.